Title: NexPay Terms of Service
Last Updated: [Date, e.g., November 5, 2025]
1. Acceptance of Terms Welcome to NexPay ("we," "us," or "our"). By creating an account, accessing our website, or using any of our services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms") and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.
2. The NexPay Service NexPay provides a comprehensive payment processing service (the "Service") that enables merchants ("Merchants," "you," "your") to accept, process, and manage digital and electronic payments from your customers. This includes, but is not limited to, API access, a merchant dashboard, fraud detection, and fund settlement.
3. Merchant Accounts & Obligations
Registration: You must provide accurate, current, and complete information during the registration process (Know Your Customer - KYC) and keep your account information updated.
Compliance: You agree to comply with all applicable laws and regulations of [Your Jurisdiction, e.g., Bangladesh], including all rules set by financial institutions and payment networks (e.g., Bangladesh Bank, card networks).
Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your API keys and passwords. You are responsible for all activities that occur under your account.
Business Use: You agree to use the Service only for legitimate business transactions for the business activities you have declared to us.
4. Prohibited Activities and Businesses You may not use the Service for any illegal, fraudulent, or high-risk activities, or for any business listed in our "Restricted Business Policy" (you will need to create this). This includes, but is not limited to:
Activities related to money laundering or terrorist financing.
Sale of illegal goods, narcotics, or counterfeit items.
Unlicensed gambling or financial services.
Any activity that infringes on the intellectual property rights of others.
We reserve the right to suspend or terminate your account immediately if you engage in prohibited activities.
5. Fees, Payouts, and Refunds
Fees: You agree to pay the transaction fees, setup fees, and any other applicable charges ("Fees") as outlined in our official Pricing Schedule.
Settlement: Funds processed through your account will be settled to your designated bank account according to the settlement schedule, minus our Fees, chargebacks, and any reserves.
Refunds & Chargebacks: You are solely responsible for managing customer disputes, issuing refunds, and covering the cost of any chargebacks related to your transactions.
6. Data and Security NexPay implements industry-standard security measures (including PCI DSS compliance, if applicable) to protect our platform. You are responsible for the security of data on your own website or application.
7. Termination You may close your account at any time by contacting us. We may suspend or terminate your access to the Service at any time, with or without cause, if we believe you have violated these Terms.
8. Limitation of Liability To the fullest extent permitted by law, NexPay shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, resulting from your use of the Service.
9. Governing Law These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., Bangladesh], without regard to its conflict of law provisions.
10. Amendments to Terms We reserve the right to modify these Terms at any time. We will provide notice of significant changes. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.